Senior Application Engineer

25 Oct 2022
Nor Ibrahim Mahiyudin

Job Responsibilities

What you will do:

  • To provide quality pre-sales and post-sales technical support to prospect and client to meet company’s goal.
  • To complete the assigned project/support within set deadlines.
  • To be proactive and innovative in providing support and solution to deliver good experience to clients and achieve company’s goal.
  • To provide full information to equip the sale and marketing personnel with sufficient product knowledge to perform their task.
  • To work together with the sale personnel and clients to develop the Implementation Support Plan and ensure the plan is successful.
  • To develop and implement a quality and comprehensive product and solution training program to meet client’s requirement.
  • To initiate pro-active activities so as to escalate value add to clients and ensure good clients’ experience to improve margins.
  • To ensure company’s resources are well utilized and managed for productivity and returns
  • To perform any other duties that the management may assign to you from time to time.
  • To attend any training or seminar that the management sees appropriate and be able to share such knowledge effectively with others.
  • To consistently promote and practice company’s vision and mission statement, core value and culture to maintain excellent work relationship among staffs and clients.

Job Requirements

Who we’re looking for:

  • Good
  • Degree in Engineering – Mechanical/ Mechatronic, or any related field
  • Minimum 3 years experiences in Mechatronics Engineering, system design, automation concept design, pre sales, implementation, project management, electrical circuit design, after sales support, blue printing, IoT, AR/VR, machine design, robotics programming, training and system integration
  • Understanding of Agile development methodologies
  • Familiar with software design and development in a test-driven environment
  • Knowledge of coding languages (e.g., MSSQL, C#, C++, Java, JavaScript) and frameworks/systems (e.g., AngularJS, Git)
  • Experience with databases and Object-Relational Mapping (ORM) frameworks (e.g., Hibernate)
  • Familiar with PLC coding and robotics
  • Ability to learn new languages and technologies
  • Excellent communication skills
  • Resourcefulness and troubleshooting aptitude
  • Attention to detail

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